Vicky Green

Share


TV remote not working can be perplexing, especially when you’ve ensured the batteries are fresh and correctly installed. In this post, we would like to discuss the case where the TV remote won’t work even with new batteries, providing the reasons and solutions.

Causes of TV Remote Not Working Even With New Batteries

If you’re wondering “Why is my remote not working even with new batteries?”, you’re not alone. The remote issue can stem from various causes, ranging from simple battery-related problems to more complex electronic malfunctions, like rust battery terminals, outdated TV software, etc.

Fix TV Remote Not Working Even With New Batteries

In this section, we’ll explore several methods on how to fix the TV remote not working with new batteries, starting with the most straightforward solutions and progressing to more advanced troubleshooting techniques.

#1. Reinstall the New Batteries Properly

take out a battery from the remote

Occasionally, the problem can only be the result of incorrectly placed batteries. To ensure that the remote works, make sure the batteries are put correctly. Take these actions:

  • Check the polarity: ensure the positive (+) and negative (-) ends correspond to those with the battery compartment.
  • Secure fit: make sure the batteries are securely inserted into the container. The remote may not function due to sporadic connections caused by loose batteries.

Aside from inspecting the battery installation, you may need to check the batteries themselves if your remote is still not working with new batteries.

Also importantly, fresh batteries could be impacted by poor quality or incorrect storage. To rule out problems linked to the batteries, try using a different set from a recognized brand.

See if the two batteries are the same type and come from the same brand. Performance problems may arise if batteries of different brands or old and new are mixed together.

#2. Clean the Battery Compartment

check the battery compatment

Over time, dust, debris, and even battery corrosion can accumulate in the battery compartment of your TV remote, preventing proper electrical contact. So, take out the new batteries and look for any signs of corrosion, dust, or debris. Corrosion typically appears as a white or greenish substance around the battery contacts.

If corrosion is present, clean the contacts gently with a cotton swab dipped in white vinegar or lemon juice; or use a small amount of baking soda combined with water to remove tough corrosion. Don’t forget to clean the compartment cover together.

After cleaning the contacts, wait for them to dry and reinstall the batteries to see if your TV remote will work as expected.

#3. Clean the Path for IR Signal Transmission

If you are using an IR TV remote with new batteries, you’ll need to ensure that the IR signal transmission from the device to your TV goes without issues.

check the battery compatment

The IR sensor is responsible for IR signal transmission. If this sensor is dirty or blocked, the signals may not reach the TV, which seems that the TV remote fails to work even with new batteries. So, look into the IR sensor on your remote and clean it if necessary.

The IR sensor is usually a small, dark plastic window on the front of the remote. To clean it, use a soft, lint-free cloth (do not use harsh chemicals or abrasive materials).

Besides, you further need to make sure that nothing is impeding the signal transmission. Things like books, decorations, or even dust can do this.

Once everything is done, check if your TV remote works with new batteries; if what happens is not expected, move to the next solution.

#4. Reconnect the Remote to TV

If your TV remote works after a pairing process, then the connection between your remote and TV might be broken. For this, just re-pairing the remote can re-establish this connection.

Typically, the pairing process involves pressing and holding certain buttons on the remote until a pairing message appears on the TV screen. If you have no idea about this, refer to your TV’s or remote’s manual for specific instructions on re-pairing the remote.

#5. Reset the TV Remote

Resetting the TV remote can also help resolve any glitches or internal issues. Here’s the general process of resetting a TV remote:

Step 1. Take out the batteries from the remote.

Step 2. Press and hold each button on the remote for a few seconds. This is to discharge any residual power in the remote’s circuity.

Step 3. After pressing all the buttons, reinsert the new batteries and test the remote.

The reset process varies depending on the remote model. For example, if your TV remote has a reset button (usually a small pinhole), press and hold it for about 5 seconds. Some remotes may require a specific code to reset itself. Whatever, check your user manual for the operations.

#6. Update the TV Software

Outdated TV software can sometimes interfere with the remote’s functionality. Ensuring your TV’s software is up to date can resolve such issues.

You can use the TV buttons or use a remote app (introduced below) to navigate to the option Check for updates on your TV. If an update is available, follow the prompts to download and install it. After updating, restart your TV and check if the remote starts working.

Nothing Works, But Remote App May Work

If you’ve tried all the above steps and your TV remote still won’t work even with new batteries, you might consider using a remote control app. Many modern TVs support remote control via smartphone apps. These apps use Wi-Fi or Bluetooth to control the TV, bypassing the need for the physical remote.

BoostVision‘s Universal TV Remote app is a popular choice as the mobile app works seamlessly with many popular TVs from different brands, like Roku, Amazon, LG, Samsung, Vizio, Sony, Apple, etc.

the BoostVision's Universal TV Remote app

Download Universal TV Remote

How to use the remote app? Follow the guide below:

Step 1. Check if your smartphone (tablet) and TV are connected to the same network.

Step 2. Launch the remote app on your mobile device and follow the on-screen instructions to connect to your TV.

Step 3. Once connected, you can test the remote app by tapping each button on the app interface.

If the remote control app on your smartphone enables you to interact with your TV, this suggests that the problem lies with your remote rather than the TV. Contact your remote manufacturer’s customer support for further assistance or to inquire about warranty coverage.

Verdict

While it might be annoying to have a TV remote that won’t function even with new batteries, there are typical solutions available if you follow certain troubleshooting procedures.

The best ways to fix TV remote not working with new batteries are to clean the battery compartment, make sure the batteries are installed correctly, clean the IR sensor, re-pair the remote, update the TV firmware, and reset the remote. Following these methods, you can usually get your TV remote back working and enjoy a flawless watching experience. Don’t forget using remote control software might be a handy backup plan in case all else fails.

TV Remote Won’t Work Even With New Batteries FAQ

Q: Why is my remote not working despite new batteries?

Several reasons can cause your remote to stop working even with new batteries. These include dirty or corroded battery contacts, improper battery installation, blocked IR sensors, the need for re-pairing, outdated TV software, or internal issues within the remote itself.

Q: How do you fix an unresponsive TV remote?

  • Clean the battery compartment and ensure the batteries are installed correctly.
  • Clean the IR sensor on the remote.
  • Remove any obstacles between the remote and the TV.
  • Try re-pairing the remote with the TV.
  • Update your TV’s software if possible.
  • Reset the remote.
  • If none of these work, consider replacing the remote or contacting the manufacturer for support.

Q: Why is my TV not picking up remote signals?

Attempt to reset the TV and the remote control.

Verify that the remote’s batteries are new and inserted properly.

Make sure the TV’s IR receiver and the remote are free of obstructions, then clean the IR sensors on both devices.

Examine the TV’s infrared receiver for any nearby sources of interference, such as fluorescent lights or bright sunlight.

Verify that you are within the remote’s effective range, which is typically 15-20 feet.

Check to see if the TV and remote (for smart TVs and Bluetooth remotes) are properly linked.

Vicky Green

Vicky Green is a web content editor from BoostVision who updates blogs regularly to help readers enhance their TV experience and watching experience. She believes that endless passion, enough patience, and strong critical thoughts can generate great success.

back to top