Vicky Green

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Fixes to LG TV Remote Not Working

LG TV remote suddenly stopped working, lots of people said. If you are one of them, you come to the right solution guide. The post shares with you 11 solutions to the issue of “LG TV remote not working” that have proved to be effective.

Reasons for LG TV Remote Not Working

The following list includes the common factors that cause the remote to be ineffective.

  • Batteries: the batteries inside the LG TV remote are dead or incorrectly placed.
  • Obstructions: objects block the line of sight between the remote and the TV’s IR sensor, and this prevents proper communication between the remote and the TV.
  • Distance: when there is a long distance between the remote and the TV, the signals might not reach the TV.
  • Interference: other electronic devices emitting signals on similar frequencies can interfere with the signals from the remote.
  • Remote or TV issues: there are issues with both devices so that they can’t communicate successfully.

Top Suggestion: Replace the Regular Remote with a Remote App

Want to shake off the dilemma where the LG remote stopped working effortlessly? If so, you can use an LG TV remote app to control your LG TV.

After installing the app on your smartphone, you can use it to carry out each operation that can be finished by a regular remote, like powering on/off your LG TV. But the difference is that you can control your LG TV in a much easier way with the help of the remote app.

Most remote apps introduce two modern features: a keyboard for text input and a touchpad for quick navigation, which allows you to control your TV in the way that you dominate your laptop. More surprisingly, the remote app only swallows tens of MB of storage space, and there is enough storage space for storing your photos and videos.

The LG TV Remote app by BoostVision comes with the above advantages. Aside from that, it integrates other powerful features: a channel list, screen mirroring, and media casting. All these features work seamlessly with your LG TV.

Therefore, it is suggested that you replace your regular remote with the BoostVision’s app for a quick solution when your LG TV remote suddenly stops working.

Step 1. Get the app from Google Play or App Store or click the following buttons to download it.

Download Remote for LG TV

Step 2. Check if your smartphone and LG TV are connected to the same Wi-Fi network.

Step 3. Launch the app and tap on the connection icon in the up-right corner of the Remote rab.

Connection Step 1

Step 4. Select your LG TV’s name from the device list and key in the PIN code.

The connection between your smartphone and LG TV should be set up, and you can tap on the buttons on your smartphone to control your TV.

Now let’s see how to save your LG TV remote through the following solutions.

Fix 1: Check or Replace the Batteries

If your LG TV remote suddenly stopped working, the reason might be that the batteries in your remote have been displaced due to an accidental drop or violet shake. In this case, please remove the batteries from the remote and reinstall them.

Now aim at your LG TV with your LG TV remote at a proper distance and press any button on it. See if your TV will make a response as expected. If not, it is time to replace the batteries with a new pairing.

Most batteries for remotes are not rechargeable, and so their power will die out after a period of use. It is difficult to predict how long the period will be. But there is a way to check the remaining power of your batteries. Just press the power button on your remote. If the button doesn’t light up, you need to purchase new batteries for your remote or upgrade your regular remote to a remote app like the LG TV Remote app by BoostVision.

replace batteries for LG TV remote

If you still run into the issue of the LG TV remote not working after battery change. The positive and negative electrodes of the batteries not being matched properly might lead to the issue. So, make sure you place the batteries correctly in your remote. If your LG TV remote still cannot communicate with your LG TV, please proceed to the following solutions.

Fix 2: Release All Buttons on the Remote

LG remote stopped working when you pressed the Power or the OK button? The two buttons are used frequently and easily get stuck, and therefore, the TV won’t give any responsiveness when you press one of the buttons.

In this case, release these buttons on your remote within the following steps.

Step 1. Remove the batteries from the remote control.

Step 2. Firmly press every button on the remote control.

Step 3. Smack the remote control against your palm a few times.

Step 4. Press and hold the Power button for 10 seconds and re-insert the batteries into the remote.

All stuck buttons should have been released, and you can press some of them to see if your remote can communicate with your LG TV seamlessly.

Fix 3: Check the IR Emitter

If your LG remote stopped working, please check if the IR emitter is alive or dead through a cellphone camera as the infrared light is invisible to the naked eye but through a cellphone camera.

After focusing your camera on the IR LED at the top of your LG remote, press the power button on the remote. If the IR emitter works properly, a pale purple color should be captured by your camera.

If there is no such color in the photo you took, please repair or replace the remote.

Fix 4: Check the IR Receiver on LG TV

If you have ensured that your remote can send a signal, it is time to make sure the IR receiver on your LG TV can receive the signal from the remote.

The IR receiver is always located in the bottom right corner of the LG television. So, remove objects if they are in front of the TV bottom. Then, see if you can control your TV using the remote control.

Fix 5: Clear the Microphone on the Remote

People said that their LG Magic Remote stopped working when they used the voice control feature. Why? The microphone at the top of the remote is probably blocked by something like your hand or covered by some dust.

So, make sure your hand isn’t blocking the microphone. Then, turn the remote face down and gently remove any dust in the microphone using a clean and soft brush.

Keep the remote about 10cm away from your face to ensure clear and loud voice control.

Fix 6: Check the Network Connection

Apart from the two reasons mentioned in the above fix, another reason is that your LG TV is not connected to the network.

LG TV executes voice commands over the internet. In other words, once the TV disconnects from the network, people will run into the issue of the LG Magic Remote not working.

In this case, it suggested that you reboot your router, reconnect your LG TV to the network, and try the voice control feature again.

Fix 7: Move the Magic Remote Closer to Your LG TV

Common remotes communicate with the TV via infrared, while the LG Magic Remotes communicate with the TV via Bluetooth. If you use the latter, please move the remote closer to your LG TV, and the best distance is 10 meters or 30 feet.

Furthermore, you need to remove any obstacle between your remote and TV and keep your remote away from any electronic devices or appliances to ensure smooth communication.

Fix 8: Reset Your LG TV Remote

If the issue of “LG TV Magic Remote not working” still bothers you, please try this fix. Resetting the remote could remove any potential connectivity issues between your LG TV and the remote.

To reset an LG TV remote, you need to:

Step 1. Press the Home and Back buttons simultaneously for 3-5 seconds.

locate the Home and Back buttons on the LG TV Magic remote

Step 2. Once the Power button blinks three times, release the two buttons.

Step 3. Follow the guide to pair the remote to your LG TV again.

Fix 9: Power Cycle Your LG TV

Is your LG TV remote not working? Try power cycling your LG TV and the system glitches that cause the LG TV remote not working should be removed. To do so, follow the steps below.

Step 1. Remove the TV’s power cable from the wall outlet or power strip.

Step 2. Press and hold the Power button on your LG TV for 30 seconds.

Step 3. Reconnect the power cable to the wall outlet or power ship and press the Power button on your LG TV remote.

After these steps, your LG TV might take a little longer to boot. When it boots, aim at it with your remote, press a button, and see if the issue has been solved. If not, please try power cycling your LG TV more times and keep the power cable disconnected from the power strip for a bit longer each time.

Fix 10: Update Your LG TV Software

LG TV remote malfunction can also be fixed by firmware updates. So, when you encounter the issue of the LG TV remote not working, try updating your TV system to the latest WebOS version.

How to accomplish that without a remote? You can navigate to the Settings menu with a keyboard or mouse and finish the system update. The steps are below.

Step 1. Check if there is a USB port on the back of your LG TV.

Step 2. Connect a keyboard or USB to your LG TV via the USB port.

Step 3. Press the Power button on the TV.

Step 4. Use the keyboard or mouse to select the menu button and access the Settings menu.

Step 5. Navigate to All Settings > Support > Software Update > Check for Updates.

select Software Update

Step 6. Select the Download and Install button to download the latest system version. Wait for the update to finish.

Fix 11: Disassemble and Clean Your Remote

If all the above fixes you have tried but your remote still refuses to work, please softly disassemble and clean your dysfunctional remote for LG TV.

Step 1. Remove the batteries from your remote.

Step 2. Remove the screws on the remote to split the remote.

Step 3. Take apart the inner components of the remote.

Step 4. Use a small brush and a soft piece of cotton to clean each component including the battery terminals.

Step 5. Restore the remote to its original state and insert the batteries back.

Check if your remote can work again. If all solutions cannot help you extricate yourself from the issue, your remote might have been damaged physically and you need to replace it with a new remote like a remote app.

Bottom Line

Does your remote control for LG TV work properly? A remote fails to work for many reasons, like insufficient power, stuck buttons, and so on. The most possible reasons have been considered in the post, and corresponding solutions are offered. Hope these solutions can help you get rid of the issue of LG TV remote not working.

It is convenient to control the TV using a regular remote control. However, the issues of remote missing and not working frequently happen and cause inconvenience. Therefore, it is recommended to turn your smartphone into a remote using the LG TV remote app by BoostVision to control your LG TV.

LG TV Remote Not Working FAQ

Q: Why is my LG TV not responding to the remote?

Your LG TV fails to communicate with the remote for many reasons. The most common culprits are battery issues, remote buttons being stuck, the interface between the remote and the TV, improper distance between the remote and the TV, or physical damage.

Q: How do I reset my LG TV remote?

Resetting the remote can eliminate most potential issues that stop the remote from working. The steps are:

  1. Press the Home and Back buttons simultaneously for 3-5 seconds.
  2. Once the Power button blinks three times, release the two buttons.
  3. Re-pair the remote with your LG TV.
Vicky Green

Vicky Green is a web content editor from BoostVision who updates blogs regularly to help readers enhance their TV experience and watching experience. She believes that endless passion, enough patience, and strong critical thoughts can generate great success.

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