Full Guide to Fix TCL Roku TV Lost Remote No WiFi in 2024

Facing both issues—TCL Roku TV not connecting to WiFi and losing the remote—can be frustrating, but there are some solutions you can try to troubleshoot “TCL Roku TV lost remote no WiFi“. These solutions are simple with no tech knowledge needed, so try them one by one, and you may shake off the predicament.

Fix 1. Restart the Router and TV

When the issue “TCL Roku TV not connected to wifi and lost remote” occurs, you may be at a loss. Do not panic, as with most networking issues, a simple restart can often solve the problem. So, restart your router and the TV.

How to restart a router:

1. Locate the power adapter to your router, a small box with a cable connected to the router and an electrical plug, and unplug it from the power outlet gently.
2. Leave the router unplugged for at least 30 seconds. This allows time for the router’s capacitors to discharge and for the device to completely power down.
3. Securely plug the power adapter back into the power outlet.
4. Check the indicator lights on the front panel. when the router has restarted, these lights should start flashing or displaying normal operation.

How to restart TCL Roku TV:

1. Locate the power button on TCL Roku TV and press it to power off the TV.
2. Plug the TV from the power outlet and plug it back in after one minute.

When the TV powers on, check if it connects to the WiFi network automatically. If not, proceed to the next remedy.

Fix 2. Reconnect the TCL Roku TV to Wi-Fi

If your TCL Roku TV doesn’t connect to the old WiFi network, set up the network connection manually.

TCL Roku TV has an IR receiver underneath the TCL logo, meaning an IR transmitter might control the TV on some devices. Newer models of HTC and Samsung phones no longer have the feature, but some models from Huawei, HONOR, and Xiaomi do. Check your phone manual to see if the device is equipped with the feature. If not, you may need a universal remote to navigate.

Generally, a phone that has a built-in IR transmitter should come with a preinstalled infrared remote control app. So, check if your phone has such an application. Otherwise, you can go to the Google Play Store where there are many free and paid such apps listed. Get the one you prefer, but before downloading one app, pay attention to its compatibility.

Now you control your TCL Roku TV even though you are facing “TCL Roku TV lost remote no WiFi”. Launch the app on your phone, then follow the on-screen instructions to “pair” it to your TCL Roku TV, and use it to navigate your TV screen.

Step 1. On the Home screen, choose Settings > Network > Wireless.

Step 2. Wait for the TV to finish scanning for the available wireless network.

Step 3. Choose your WiFi network from the list and see if your TV will connect to it.

Fix 3. Reset Network Connection

If the above solution isn’t effective, then try resetting your network connection on the TV by going to Settings > System > Advanced system settings > Network connection reset > Reset Connection using the IR remote app mentioned above.

Fix 4. Use an Ethernet Cable

If there is an Ethernet cable available, the “TCL Roku TV not connected to wifi and lost remote” issue is not hard to fix.

Step 1. Plug an Ethernet cable into the Ethernet port at the back of the TV.

Step 2. Connect the other end of the cable to the router or modem.

Step 3. Use the IR remote app or universal remote to navigate to Settings > Network > Wired (Ethernet).

Step 4. Wait for the TV to verify connectivity to your local network and the Internet.

Fix 5. Reset the TV to Factory Settings

If you’re still unable to connect to WiFi, you may need to reset your TCL Roku TV to its factory settings. Keep in mind that this will erase all settings and data on the TV, so it should be considered as a last resort.

TCL Roku TV has fewer physical buttons on its back for a clean and decent appearance, but the power button and reset button have been kept. Thanks to the physical reset button, you can reset the TCL Roku TV without a remote.

The button is typically located on the back side of the TV, near the HDMI and audio connections. The button is so tiny and you need to use a paperclip or similar tool to press it.

Once you locate the reset button on your TCL Roku TV and get a small tool, you can perform a factory reset on the TV.

Step 1. Power off the TCL Roku TV by pressing the power button on the back of the TV.

Step 2. Press and hold the reset button on the TV for about 15-20 seconds by using the small tool.

Step 3. Release the button and wait for the TV to restart. This process may take a few minutes as the TV reboots and resets to its factory settings.

Step 4. Once the TV has restarted, follow the on-screen setup instructions to set up your language, WiFi network, and other settings.

Fix 6. Contact TCL Support

If one of the above steps helps you get rid of the issue, it may be time to reach out to TCL customer support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a repair if necessary.

Suggestion: Control TCL Roku TV Without a Remote

If your TCL Roku TV can connect to a Wi-Fi network, “TCL Roku TV lost remote” is not a problem. BoostVision, dedicated to offering quick solutions to dysfunctional and missing TV remotes, launched an all-in-one app that allows you to control your Roku streaming device with your mobile device.

Get the Roku TV & Stick Remote app from this professional remote software developer and upgrade your smartphone or tablet into a multifunctional Roku TV remote. For the detailed upgrade steps, refer to How to Set Up Roku Remote on Phone.

The End

“TCL Roku TV lost remote and no WiFi” can be a daunting challenge, but it’s not insurmountable. Through the troubleshooting process above, with patience and persistence, you can often regain control of your TCL Roku TV and restore its connectivity, ultimately ensuring a seamless viewing experience.

TCL Roku TV Lost Remote No WiFi FAQ

Q: How to connect my TCL Roku TV to the Internet without a remote?

Here are some tricks. For example, you can use a keyword or mouse to navigate your TV screen, make some changes to the new WiFi network, or plug an Ethernet cable into the Ethernet port on the TV.

Q: How to control Roku TV without remote control?

Download a remote app for Roku TV from the Google Play or App Store, install it on your mobile device, and connect the device to your Roku TV through the app. Once the connection is bridged, you can control your Roku TV with the mobile device rather than a physical remote control.