Fixed: Roku TV No Sound [Step-by-Step Guide]

Roku is known for providing excellent streaming services. Nowadays, many people have replaced their old televisions with a Roku smart TV or a Roku streaming device to improve their TV experience. However, it is inevitable that a variety of issues will arise in the course of use.

According to Roku’s official forum and Roku users from Reddit, many Roku users have experienced or are facing the Roku TV no sound issues and are seeking help. It is possible that Roku TV sound may stop working sometimes. Why is my Roku TV not playing sound? How to fix Roku TV no sound issue? In this article, I will introduce some top-recommended solutions for your reference.

Why Does My Roku TV Have No Sound

Why does my Roku TV lose sound? Many people are curious about the reasons that lead to the no sound issue on Roku TV. After investigating and conducting a lot of research, here I have summarized some critical reasons for Roku TV no sound issue:

• Low volume or accidentally muted the TV with the remote;
• Loose cables and unstable connection;
• Incorrect Audio Setting on Roku TV;
• TV Speakers are turned off;
• Software or firmware issue;
• Roku soundbar not detected;
• Audio hardware issues.

After learning the common reasons, it’s time to troubleshoot the issue with different methods. The following solutions have proven to be effective and worth trying. Before you throw your TV out the back door, return or get rid of the Roku TV, you can try these simple fixes first.

How to Fix Roku TV No Sound Issue?

Solution 1. Check the Volume

Make sure the volume on your Roku TV is not muted or set to a very low level. Sometimes, you may accidentally mute the remote but don’t notice it. In this case, before doing anything else, you’d better check if this is caused by mute mode or low volume.

Step 1. Power on your Roku TV, and make sure your remote is working properly.

Step 2. Press the Volume Up button to ensure the volume button is working. After turning up the volume, check if there is any sound output.

Step 3. If turning up the volume doesn’t help, then press the mute button and see if there is any sound. If not, press the mute button again and check.

To use a Roku TV remote app to adjust volume, you can follow these simple steps:

Step 1. Download a free Roku TV remote app from App Store or Google Play, or just click the following buttons to download it directly.

Step 2. After installing this app, open it and tap to connect it to your TV. For a successful connection, make sure your mobile and the TV are under the same Wi-Fi network.

Step 3. After connecting, you can use this app to turn up the volume of Roku TV. You can also try mute and unmute the TV with this app.

If the TV still doesn’t respond to volume control commands, the Roku TV no sound issue may not be caused by low volume or accidental muting. In this case, you can continue the rest of the methods in this article to troubleshoot the issue.

The following solutions also require a working remote. If your remote is not working, you can continue to use this remote as a temporary solution.

Solution 2. Restart Roku TV with the Reboot code

This solution helps a lot of people, and many people give positive feedback. If you have come across the same Roku no sound issue, check the most effective solution first.

Step 1. Make sure your Roku TV is turned on, and your Roku remote is working properly.

Step 2. On your Roku remote, press the Home button 5 times, then the Up button once, the Rewind button twice, and lastly Fast Forward Twice.

Step 3. After pressing the above buttons sequentially, it will be stuck on the screen for about 15 seconds, wait patiently, and then your TV will restart.

Step 4. After restarting the device, check if the Roku TV sound returns to normal.

The sequence of remote commands is to tell the TV to send a crash report to Roku and perform a restart. A lot of Roku users have tried this reboot code, and the issues have been successfully resolved. And there’s also a video tutorial on YouTube. If you are interested, you can click here to watch the YouTube tutorial.

Note: You can try a Roku mobile app or a third-party Roku TV remote app to perform the above actions. The steps are the same, only the remote buttons become virtual buttons on a remote app.

If sending the above codes and restarting the device doesn’t work, you can try the next solution.

Solution 3. Check Cable Connections

Loose connections can cause no sound on Roku TV. You’d better check the audio cables and connections. Make sure that all cables are plugged in correctly.

In addition, you can try disconnecting and reconnecting the cables to ensure a proper connection.

Step 1. Turn off your Roku device and Roku TV.

Step 2. Unplug your device from the power source.

Step 3. Wait a few seconds, plug the cables back and power on the TV.

Unplugging the cable can also solve the Roku no sound problem. Just try this simple fix if your Roku TV has no sound.

Solution 4. Check If the TV Speaker Is Turned Off

If the TV speakers are accidentally turned off or made modifications, you need to turn the speakers on manually. To access the TV speaker settings, you can follow these steps:

Step 1. Use your Roku remote or Roku remote app to navigate to the Settings menu.

Step 2. Under the sub-menu, go to Audio Settings and select the Audio Output option.

Step 3. Here you can select your preferred audio output. Select TV Speakers enable built-in TV speakers as well as additional audio output. And this will also disable your Roku wireless speakers at the same time.

Step 4. After turning on the TV speakers, check if the Roku TV no sound issue has been resolved.

If you have recently connected new devices to the Roku TV and adjusted the sound output, you can fix the issues by this method.

Solution 5. Check the Digital Output Format on Roku

When you check the audio settings, the digital output should be set to Auto or Stereo, not Dolby or Custom. If you are not sure, you can follow these steps to reset the digital output format via the Roku Audio Settings.

Step 1. Press Home on your Roku remote. Scroll and select the Settings options.

Step 2. Select Audio.

Step 3. Select Digital output format.

Step 4. Under the sub-menu, select Stereo or Auto.

If resetting the audio format still doesn’t help, then move to the next solution.

Solution 6. Reset TV Audio/Picture Settings

If you are using a Roku Smart TV, you can try resetting the TV audio settings. I tested it on my TCL Roku TV and it worked. If you encounter TCL Roku TV no sound or Hisense, Onn, Philips Roku TV no sound issues, you can reset your TV audio/picture settings with the steps below:

Step 1. Press the Home button, then navigate to the Settings menu.

Step 2. Then go to System > Advanced system settings > Factory reset.

Step 3. Under the sub-menu of Factory reset, choose Reset TV audio/picture settings.

Step 4. Follow the on-screen instructions to press the Play/Pause button 3 times to reset all TV picture and audio settings to the original state.

Then wait patiently. After the reset is finished, check if the Roku no sound issue has been fixed.

Resetting TV audio/picture settings won’t delete any of your TV apps and personal data and information. If the Roku TV sound is not working, you can try this method.

Solution 7. Factory Reset Roku TV

Factory resetting Roku TV can fix a lot of Roku software glitches and system bugs. If the sound problem is caused by a software or system problem, you can follow these steps to factory reset everything:

Step 1. Press the Home button on your Roku remote. Scroll and select the Settings option.

Step 2. Select System > Advanced system settings.

Step 3. Select Factory reset then choose Factory reset everything.

Step 4. Follow the on-screen instructions to enter the code and start resetting everything.

A factory reset can restore your Roku OS to its original state. If you have experienced any Roku device issues like Roku TV sound not working, you can try performing a factory reset.

Solution 8. Contact Roku Support

If none of the above methods work, the Roku TV no sound issue may be caused by a hardware issue. To check for hardware issues, you need to contact Roku Support to get help from professional technicians. If your Roku TV is under warranty, your Roku TV can be repaired or replaced for free. Check out this post for more information about Step-by-step instructions for returns and warranty replacements.

Wrapping Up

It can be very frustrating when you experience Roku TV with pictures but no sound. Luckily, there are effective fixes that can resolve the issue. If you find this article helpful, don’t hesitate to share it with your friends or other Roku users who are experiencing the same issue.

Roku TV No Sound FAQ

Q: How do I fix my TV without sound but pictures?

To fix a smart TV without sound but pictures issue, you can try the following four ways:

1. Restart your TV. Unplug the power cable for about 20 seconds, plug it back in, and then power on the TV.
2. Check if the TV speaker is turned off. If it is turned off, you need to manually turn it on.
3. Make sure the audio output setting is set to Auto or Stereo, not Dolby or Custom.
4. Resetting your TV audio/picture settings to the original values can also fix the Roku no sound issue.

Q: How do I unmute my Roku without the remote?

You can unmute or adjust volume via a Roku TV remote app. Follow the steps below to unmute Roku TV without remote:

1. Download a Roku TV remote app, install and open it.
2. Ensure the Roku remote app and the TV are connected to the same Wi-Fi network.
3. Tap to connect and select your target device from the device list to connect.
4. After successfully connecting, you can tap the Mute or Volume up button to unmute the Roku TV or turn up the volume.

Q: Why do I have to restart my Roku TV to get sound?

Restarting Roku TV can resolve many issues, including software glitches, freezes, and system errors, which might be the reasons for Roku TV no sound. Rebooting your TV will refresh your Roku system and clear some temporary files, eliminating possible issues that may lead to Roku TV sound not working. After rebooting, check if the Roku TV no sound issue is resolved.

Q: How do I reset my Roku TV?

To reset Roku TV, you can press the Home button on the remote to access the homepage menu first, then navigate to Settings > System > Advanced system settings > Factory reset > Factory reset everything. After choosing factory reset everything, just follow the on-screen instructions to complete the Roku TV reset. To reset Roku TV without remote, you can follow this guide: How to Reset Roku TV Without a Remote: A Step-by-Step Guide in 2023