12 Fixes to Solve LG TV Not Connecting to WiFi

A stable internet connection is crucial whether you’re trying to access your favorite shows, movies, or online services. However, having LG TV not connecting to WiFi can be a common issue. If you have problems with the LG TV network connection, this guide that covers the reasons and solutions might be beneficial to you. By following these instructions, you can get your LG TV back online and enjoy your favorite shows and movies without any interruption.

Why is My LG TV Not Connecting to WiFi?

Understanding these reasons can help you identify the problem and find the right solution. So, before rushing yourself into fixing the issue, let’s have a look at the possible reasons for the network connection failure on LG TV.

• Wrong WiFi password: It sounds a little bit silly but lots of people have made the mistake, especially when they input a complicated password.
• Weak WiFi signal: A weak WiFi signal is one of the most common reasons for connectivity issues. A weak signal can happen in many cases: the router is too far away from devices; there are physical interferences like thick walls between the router and LG TV; too many devices are connected to your WiFi network; the weak signal is transmitted by an outdated router.
• Router issues: The problem might not be with your TV at all. Sometimes, issues with your router, such as glitches, outdated firmware, or incorrect settings, can prevent devices from connecting to the network.
• Incorrect settings: Maybe the settings on your LG TV are incorrect or corrupted, and this can prevent your TV from connecting to the WiFi network.
• TV software issues: Outdated or corrupted software on your LG TV can trigger all kinds of issues, including the one we discussed here and other ones like LG TV remote not working.
• Too old LG TV: The software of the old LG TV used for 6-10 years or longer really comes to the end of its life and thus the LG TV always goes offline.

How to Fix My LG TV Not Connecting to WiFi?

LG Smart TV not connecting to WiFi is a depressing issue, but you can attempt to sort it out. The step-by-step solutions to the issue are shared with you, and you can follow them to get your LG TV back online.

Once your LG TV connects to your WiFi network, you can watch Netflix on TV. Moreover, you can effortlessly control the TV with your smartphone as long as you get the LG Smart TV Remote app from BoostVision on the mobile device.

Fix 1. Check the WiFi Password

If it is your first time connecting your LG TV to a WiFi network, double-check that the network you choose is right and the password you enter is correct. It is wise to choose “Show password” on the WiFi connection screen especially when the password is

Fix 2. Move the Router Closer to LG TV

WiFi signals will usually reach about 150 feet (about 45 meters) for a 2.4GHz frequency. If you are using a 5GHz frequency, the reachable range is narrowed to 50 feet (about 15 meters). In addition, the actual coverage of your WiFi signal may not be as ideal as it should be because many factors decrease signal strength, such as the walls, furniture, and electronic devices in your home.

If you have a large house, consider using a WiFi range extender or a WiFi repeater to boost signal strength. Whatever, move the router closer to your LG TV if possible. Importantly, the router should always be in direct line with your LG TV.

Fix 3. Reduce Network Interference

Look for devices that might interfere with your WiFi signal. These can include microwaves, cordless phones, and Bluetooth devices. Move these devices away from your router and TV to reduce interference.

Fix 4. Disconnect Unnecessary Devices

Generally, a family has one WiFi network, but many devices are connected to it at the same time. This could cause network congestion, leading to the connectivity issue with LG TV.

Well, how many devices are connected to your WiFi network? If too many of your devices are using the network, disconnect the unnecessary ones from your WiFi network.

Moreover, remove the USB hard drive from the LG TV as the device may be causing interference, which leads to the LG TV not connecting to WiFi.

Fix 5. Restart Router and LG TV

Sometimes, a simple restart can resolve connectivity issues. Follow these steps:

Step 1. Turn off your router and unplug it from the power source.

Step 2. Wait for at least 30 seconds before plugging it back in and turning it on.

Step 3. Once the router is back online, turn off your LG TV and unplug it from the power source.

Step 4. Wait for a minute or two, then plug the TV back in and turn it on.

Step 5. See if your LG TV will connect to a WiFi network automatically.

Fix 6. Change WiFi Frequency Band

There are two common WiFi frequency bands. 2.4 GHz is recommended for streaming, while 5 GHz is more susceptible to interference. Therefore, if you use 5 GHz for streaming, try switching to 2.4 GHz, during which, check if your router has been programmed to block your LG TV from the internet. Then, attempt to connect your LG TV to a network.

Fix 7. Change the Zone

This solution may seem weird, but it did help some people get their LG TVs online again:

In settings, go to your location and change your country. Mine is automatically set to US but I change to Canada. It asks if you agree to change your country, you say yes, and then the tv restarts. When it comes back on, you should see it’s reconnected to the Wi-Fi! Then just change the country back to the US. I don’t know why this works lol but it works every time for me and unfortunately happens kind of frequently. — from Reddit

Step 1. Press the Settings button on the TV remote control.

Step 2. Navigate to All Settings > General > Time & Date.

Step 3. Change the zone to a different country, and then change it back after the restart.

Fix 8. Disable Some Features on LG TV

You can try disabling certain features on your LG TV when the LG TV has network connectivity issues. This worked for some Reddit users:

Try this. Go to Settings > General, turn off Quick Start +, and turn on Live Plus. See if that works. I’ve been having trouble for the past two days and it worked for me today. It’s really dumb that my wifi won’t connect if Live Plus is turned off.

So, disable the Quick Start feature on your LG TV if you have turned it on. To do so, press the Settings button on your TV remote control, then go to All Settings > General > Additional Settings > Quick Start +, and choose to turn it off. On the same page, look forward to the Live Plus settings and enable it.

With the Simplink feature enabled on your LG TV, you can use a Firestick remote to turn off the TV. However, this may cause WiFi connectivity issues. If you have turned on the feature, turn it off temporarily and see if the issue disappears. Access the Settings menu on your LG TV by pressing the Settings button on the remote, then choose All Settings > General > Simplink, and turn it off.

Fix 9. Check Router Firmware

Make sure that your router firmware is updated.

Step 1. Open a web browser on a device connected to your network and enter your router’s IP address. This is usually something like 192.168.1.1 or 192.168.0.1.

Step 2. Enter the admin username and password. These are often found on the router itself or in the manual.

Step 3. Look for a firmware update option in the router’s settings. If an update is available, download and install it.

Step 4. After updating the firmware, restart your router and try connecting your LG TV to WiFi again.

Fix 10. Try Wired Network Connection

LG TV won’t connect to WiFi, which is a depressing issue. If all your other devices are connected to your WiFi network, it indicates that something is wrong with your LG TV connection rather than the WiFi network itself.

In this case, you can switch to a wired network connection on your LG TV if you have an Ethernet cable.

Fix 11. Update LG TV Firmware

An updated version boasts new features and high compatibility and repairs the bugs hidden in the old versions. So, keep your LG TV firmware updated.

Here is how to update your LG TV from a USB flash drive.

Step 1. Prepare an empty USB flash drive with 1GB or greater of storage.

Step 2. Prepare a computer with internet access.

Step 3. Go to the LG Software & Drivers page through a browser on your computer.

Step 4. Enter your LG TV model number into the search bar. If there are updates available, download the newest one.

Step 5. Insert the USB flash drive into the USB port of your computer and create a folder on the USB drive. You should name the folder “LG_DTV“.

Step 6. Once the zip file is downloaded, right-click it and choose to extract it into the created folder on the USB flash drive.

Step 7. Wait for the extraction to complete. Then, eject the storage device from the computer and remove it from the USB port.

Step 8. Insert the USB flash drive into the USB port on the back of your LG TV. When the TV detects it, the TV will display “USB UPDATE READY”.

Step 9. Choose the INSTALL option and follow the on-screen instructions to complete the update.

After the update, check if there is an issue: LG WebOS TV not connecting to WiFi.

Fix 12. Factory Reset LG TV

The last solution for LG TV not connecting to WiFi is to reset the TV to the initial state. Press the Settings button on your TV remote control, go to All Settings > Support > Reset to Initial Settings, and confirm to reset the TV to the factory state by choosing the OK option.

The reset process takes a few minutes. When it finishes, set up your LG TV again, including the network connection setup.

Does your LG TV go back online? If you find the LG TV not connecting to wifi after reset, please contact LG Support for further assistance. If the network connectivity issue is ascribed to your obsolete LG TV software or hardware issues, you can buy a streaming TV box, like Firestick or Roku Stick. Set up the device on your LG TV, and you can enjoy online content without worries. Or you can go back to the antenna era and enjoy TV series without a network.

Conclusion

LG Smart TV not connecting to WiFi keeps you from the entertainment hub on your LG TV. To access the entertainment hub again, you need to perform a series of solutions, like shortening the distance between your router and LG TV, reducing WiFi signal interference, and restarting your router and LG TV. When the network connectivity issue disappears on your LG TV, you can use a remote app to quickly find what you want and enjoy it on the big screen.

LG TV Not Connecting to WiFi FAQ

Q: Why won’t my LG TV connect to my wireless network?

There could be several reasons why your LG TV won’t connect to your wireless network, including router issues, weak signal strength, network congestion, or TV software issues. Troubleshooting steps like restarting devices, improving signal strength, forgetting and reconnecting to the network, updating software, or performing a factory reset can help resolve the issue.

Q: Why does LG TV say Wi-Fi is turned off?

If your LG TV says “Wi-Fi is turned off“, it could be due to a software glitch or incorrect network settings. Try restarting your TV and router, checking your router’s WiFi settings, or updating your TV’s software to resolve the issue.

Q: How to enable Wi-Fi on LG TV?

Here are the steps on WebOS 23:

1. Press the Settings button on the LG TV remote.
2. Choose the Settings icon on the TV screen.
3. Choose General, followed by Network.
4. Choose Wi-Fi connection under the Internet Connection section.
5. Choose the Wi-Fi network you wish to connect to.
6. Tick Show Password (optional).
7. Enter the password and press Enter.