As the user of Amazon Fire TV or Fire Sticks, have you experienced the circumstance that your Fire TV keeps restarting when you hook it up for the first time or after an update? In this article, we have gathered and categorized answers to “why does my fire TV & Stick keep restarting”, and hope this can solve your problem once and for all.
Table of Contents
Possible Reasons for Fire TV Keep Restarting Repeatedly
No matter if you own a Fire TV or a Fire Stick, they are all electronic devices. Therefore, they share basic problems with great similarity and, so does the solution. The possible reasons for a Fire TV to keep restarting itself are listed below:
- Power Supply Shortage: The most important part of all electronics is the power supply, so it is better to check if there is a problem with the power supply in the first place. Usually, a device without enough power will keep restarting itself, and that is the first troubleshooting breakthrough.
- Compatibility Problem: For Fire Stick users, if the TV doesn’t support the data transfer protocol that the Fire Stick uses, it won’t work properly.
- Corrupted Update Patch: New update patch might be corrupted when transferring data, and when a Fire TV or Fire Stick updates a corrupted file, there will be problems.
Solution 1. Get Rid of Power Supply Issues
To fully get rid of power supply issues, your Fire TV should experience a set of power supply testing, by checking the hardware, wires, and extensions.
Change the Power Adapter
A Fire Stick can be hooked on the HDMI cable directly to output video and audio signal, but the HDMI cable won’t be able to power a Fire Stick since it can only carry 50mA of power with 5 Volts. Therefore, the Fire Stick needs another power cord and adapter as a power supply.
When the voltage output by the power adapter is lower than the consumption, the Fire Stick won’t be able to boot properly.
Changing a power adapter would solve the problem, and notice that the adapter comes with the Fire Stick should work properly, but if you lost it or have an alternative one, please ensure that it could output enough power.
Swap Cords
If you are using an official adapter that comes with the Fire Stick, but you randomly picked a USB cord, that may cause the Fire TV to keep restarting. In this case, you should either swap the cord back to the original one, or purchase a new one that can bring enough power supply to the Fire Stick.
Remove Hard Drive Extension
When you’re using a Fire TV, you can hook your external hard drive directly on the TV and play the content from it. However, an external hard drive, whether an HDD (Hard Drive Disc) or an SSD (Solid-State Drive), requires a decent amount of extra power.
Before you start your Fire TV, simply remove all hard drive extensions. Then, check if your Fire TV can boot itself properly.
Solution 2. Check for Compatibility
When you are using a Fire Stick, you have to make sure that the Fire Stick is compatible with your TV, and if not, there might be problems such as the system restarting.
Protocal Check
The Fire Stick transfers digital data through HDMI port which supports HDCP protocol. HDCP protocol stands for High-bandwidth Digital Content Protection, and this protocol prevents users from playing unauthorized or copied media. You can check the user manual of your TV if it supports HDCP protocol, and if not, you won’t be able to use your Fire Stick on this TV.
Solution 3. Restart the System and Update
Another reason why Fire TV keeps restarting is the problem of the internal system. You can revise the internal system by either updating the system, restarting the system or resetting the system.
Fully Restart Fire TV
In most cases, shutting the whole system down and restarting should solve the problem. In order to restart the whole system, you need to follow the steps below.
Step 1. Turn off the TV.
Step 2. If you are using a Fire Stick, unplug the Fire Stick from the TV.
Step 3. Unplug the power cord from the wall.
Step 4. Wait for 60 seconds.
Step 5. Replug the power cord on the wall.
Step 6. Replug the Fire Stick if you are using one.
Step 7. Restart the TV and see if the problem is solved.
Check for Updates
Most of the time, when there is a bug in the system, Amazon will release a fixing patch. Therefore, check for new updates to see if there is a new patch available.
Step 1. Go to Settings on your Fire TV.
Step 2. Select My Fire TV or Device & Software.
Step 3. Select About.
Step 4. Select Check for System Update.
After the connection between your smart phone and your Fire TV, you can use your phone as a remote controller to clear cache of apps, restart your Fire TV and factory reset your Fire TV. For more information and features about this app, you can go to the Comprehensive Review of Fire TV Remote App.
Step 4. It will ask if you want to reset to factory defaults, choose Reset and the system will reboot.
If you lose your Fire Remote and have no way to reset your Fire TV or Fire Stick, you can try BoostVision‘s Remote for Fire TV. For more information about how to reset Fire Stick without a remote, go ahead and read 4 Quick Ways to Reset Firestick Without Remote Control.
Conclusion
“Why does my Fire TV & Stick keep restarting?” is an absolutely solvable problem. The three categorized problems provided above can be applied easily to figure out what causes the problem. Then, try the related solutions and most of them work perfectly.
Why does My Fire TV Keep Restarting FAQ
Q: Why does my Fire Stick keep rebooting and optimizing?
A Fire Stick to keep rebooting and optimizing might be caused by several issues, but they can be categorized into power supply issue, compatibility issue and system issue. For power supply issues, simply unplug any extensions from TV and revise the power supply of the Fire Stick. For compatibility issues, you need to change a TV that is compatible with the Fire Stick. To solve the system issue, you can update the new patch to see if it works, and if not, reset the system to factory default and restart it.
Q: How do I stop my Fire TV from turning off?
You might have turned on sleep mode. In order to disable sleep mode, you can do the following actions:
Step 1. go to the Settings menu.
Step 2. choose Display & Sounds.
Step 3. click Screen Saver.
Step 4. select Sleep Timer.
Step 5. set the sleep timer to Never.