Fixed: Samsung TV Screen Goes Black But Sound Works

Have you ever encountered the Samsung TV screen goes black but sound still works? This sounds strange but it really happens in our daily life. Luckily, this post covers a wide range of fixes to help you troubleshoot the issue.

Before you dive into these solutions below, you need to remember to check the screen condition of your Samsung TV after trying each method and keep your hands dry when touching the electronics.

Fix 1. Check the Cable Connection

Firstly, you can do some basic checks to deal with the Samsung TV no picture but sound first. Check if there are loose, frayed connections for signs of damaged cables, and you can replace them to see if your Samsung TV is still black. Plus, you are allowed to unplug and then plug them back in to ensure secure connections.

Fix 2. Restart Your Samsung TV

Next, power cycle electronics are also a good choice to restore your Samsung TV sound but no picture. Just unplug the power cable from your TV for a few minutes, then press the Power button on the Samsung TV for about 30 seconds. Finally, plug the TV back in and turn it on to examine the screen condition of your Samsung TV.

Fix 3. Adjust TV Brightness

Sometimes accidental settings may cause Samsung TV to black screen with sound. Try to customize Samsung TV picture settings to adjust its brightness settings.

Step 1. Navigate to Settings > Picture > Expert Settings.

Step 2. Choose the Brightness Settings to adjust the specific parameter on your Samsung TV. A setting range of 45 to 55 works well in most cases.

Any picture now? If the answer is no, please go to the next approach.

Fix 4. Check the Input on the Samsung TV

During this step, you need to use your remote to examine whether the input source is correct or not on the Samsung TV. Just press the Input or Source button on the remote to open the corresponding menu and choose the right Input. Alternatively, if you are not sure if the Samsung TV remote isn’t working, use the physical buttons on the TV for input.

Bonus: If your Samsung TV connects to the wireless network, you can install the Samsung TV remote app to reach the Samsung input menu and boost the viewing experience in the future.

Fix 5. Turn Off the Sleep Timer or Power Saver Settings

Or the default settings make your Samsung TV sound no picture. You can check this by navigating to Menu > Settings > Time > Sleep Timer or Menu > Settings > Eco-Solution > Auto Power Off.

Note: The specific steps may vary depending on your Samsung TV model. For more detailed information, you can refer to the user manual to find the corresponding steps.

Fix 6. Update the Samsung TV

You are empowered to update your Samsung TV to restore your Samsung TV has sound but no picture issue. Obsolescent versions can have many bugs and glitches, so the “TV screen goes black but sound still works Samsung” will happen.

To update your Samsung TV, go to Menu > Settings > Update Software/ Apply Software Update. You can press the button on your remote or try the virtual Samsung remote mentioned above to finish the updating operations.

Fix 7. Reset the Samsung TV

Alternatively, reset your Samsung TV to troubleshoot your Samsung TV screen black with sound. If current settings or potential issues make the screen dark, then resetting is the optimum solution because all your personalized settings and data will be cleared completely.

Go to the Menu > Settings > General/Support > Reset/Self Diagnosis > Reset.

Fix 8. Check If the Backlights Failed

Screens that aren’t OLED-only have a backlight that can fail. These lights make it so everything on your screen is visible, so if they are dead, your Samsung TV black screen with sound will appear.

You need to use a shining flashlight to check if there are problems on the screen. If you observe dimly-lit images that are not caused by your flashlight, the issue is likely with the backlights. If you’re unsure whether your flashlight is affecting the TV, increase the volume and check if the images on the screen change in response to the sound.

Suppose you find the problem comes from the backlight, then you need to replace these LED strips. It’s suggested to contact Samsung support for assistance, because fixing the component yourself may void the warranty.

Bottom Line

Samsung TV sound but no picture, how to fix it? The guide offers 8 effective measures, and you can refer to the succinct catalog to skip to the corresponding solution. Hoping you can restore your TV screen goes black but sound still works Samsung and have a better viewing experience then!

Samsung TV Screen Goes Black But Sound Still Works FAQ

Q: Why my Samsung TV has sound but no picture?

The common causes are loose cable connections, low brightness settings, wrong input source connection, Sleep Timer or Power Saver setting, outdated version, and failed backlights.

Q: How do I reset my Samsung TV when the screen is black?

You can only soft reset your Samsung TV when the screen is black:

Step 1. When the TV is on, unplug it from the wall outlet.

Step 2. Wait about 30 seconds.

Step 3. Replug the TV back into the wall outlet and turn it on by pressing the Power button on the TV.