Hisense TV Won’t Connect to WiFi? 6 Solutions + 2 Bonus

Hisense TV is a fantastic smart TV that makes it easy to enjoy leisure time. But if your Hisense TV not connecting to WiFi, does it mean the purchase was meaningless? Fortunately, today’s blog highlights the possible causes and offers troubleshooting steps to resolve the issue.

Why Is My Hisense TV Not Connecting to WiFi

My Hisense TV is not connecting to WiFi? There are a few common reasons behind the issue, including network problems, router issues, the distance between devices, outdated firmware, firewall settings, or even faulty hardware within the TV itself.

How to Restore Hisense TV Won’t Connect to WiFi

To restore your Hisense TV WiFi keeps turning off, you’re allowed to adopt the following 6 methods to fix the issue. Each method includes simple, step-by-step instructions to help you troubleshoot and restore a stable connection.

Fix 1. Reconnect TV to WiFi Network

When your Hisense TV WiFi not working happens, the first step is to try reconnecting to your wireless network. Simply disconnect the current network from your TV, then wait for a few minutes before reconnecting to the Wi-Fi.

Fix 2. Restart Both Your TV and Router

Next, try powering cycle your devices to fix several minor tech problems, including the Hisense not connecting to WiFi. You can turn your Hisense TV and router off, then unplug the power cables from them. After waiting for a few minutes, plug the cables back in and turn on the Hisense TV and router.

Fix 3. Check the Network Connection

If your Hisense TV keeps disconnecting from WiFi still, let’s draw attention to inspecting the Network connection. Above all, please move the router closer to your Hisense TV and remove the obstacles between your devices to see whether the problem has been solved.

Once your Hisense TV WiFi issues persist, the next thing to check is whether your router supports dual-band Wi-Fi and ensure your TV is connected to the correct band. Newer Hisense TVs typically work better on the faster 5GHz band, offering quicker speeds and less interference. However, it’s best to connect to the 2.4GHz network if you have an older Hisense.

Fix 4. Change the DNS Settings

Most TVs are set to automatically pick up a DNS address from your router. However, if these settings have been changed or adjusted, it could prevent your TV from properly receiving an address, which may cause your Hisense won’t connect to WiFi. Follow the below steps to check your Hisense TV DNS settings:

Step 1. Go to the Home screen, click Settings > Network > Network Configuration > Advanced Settings.

Step 2. Open IP Settings. If the IP mode is set to Manual, change it to the DHCP option and confirm this change, then restart the Hisense TV.

Tips: If your Hisense TV remote is not working, you’re empowered to use a universal remote app from BoostVision. It’s an IR universal remote that you can install to control your Hisense TV using the IR feature on your mobile device.

Fix 5. Update the Hisense TV

Updating the software can often fix bugs and improve overall performance, including the Hisense TV keeps turning off WiFi. To resolve this, check if there’s an available firmware update on your TV. Updating the software can often fix bugs and improve overall performance, including network connectivity.

Step 1. Move to the Bonus section in this guide to connect to a working network first.

Step 2. Head to Settings > Device Preferences > About > System Update option to update your Hisense. If there’s no update option, it means your TV is the newest version.

Fix 6. Reset Your Hisense TV

If all the mentioned fixes can’t solve your Hisense TV won’t connect to WiFi problems, you can consider resetting your Hisense TV. Here’s the detailed procedure:

Step 1. Launch the Home screen and navigate to the Settings > Advanced Settings > Factory Data Reset (or Reset) option.

Step 2. If asked, enter a four-digit code to confirm the reset activity on your Hisense TV.

Step 3. Wait for the smart television to reset and restart itself, and check if the Hisense TV can’t connect to WiFi has been fixed.

Bonus: How to Use Hisense TV Without WiFi

Even if your Hisense TV WiFi not connecting, there are two alternative methods you can try to get it back online. These steps involve using an Ethernet cable or creating a mobile hotspot on your phone.

Way 1. Use an Ethernet Cable

Sometimes, Hisense smart TV won’t connect to WiFi due to issues with the network itself. In such cases, using an Ethernet cable to directly connect your TV to the router can provide a more stable and reliable network connection.

Way 2. Create a Hotspot

The second method is to create a hotspot on your mobile device and connect your TV to the hotspot using your remote. However, keep in mind that using a mobile hotspot may incur additional charges on your cellular plan, so it’s recommended to monitor your usage and limit the time your TV stays connected to avoid extra costs.

Wrapping Up

Hisense TV will not connect to WiFi? You can try reconnecting the Wi-Fi network, restarting both your TV and router, checking the network connection, adjusting the DNS settings, updating the TV, and performing a factory reset. If the wireless network still won’t connect, try using an Ethernet cable or set up a mobile hotspot for temporary network access. For further assistance, contact Hisense support for professional help.

Hisense TV Not Connecting to WiFi FAQ

Q: Why is my Hisense smart TV not connecting to WiFi?

There are a few common reasons behind the issue, including network problems, router issues, the distance between devices, outdated firmware, firewall settings, or even faulty hardware within the TV itself.

Q: How to connect Hisense TV to wireless internet?

Access Settings from the Home screen, click Network (or Network & Internet)> WiFi (or Wireless). Choose the WiFi network you want to connect to from the available devices list, then enter the corresponding password to finish the connection.