Fixed: Apple TV Not Connecting to Wi-Fi [5 Tips]

Apple TV, integrating cutting-edge technology with a user-friendly interface, is a wonderful streaming media player. You also pay a high price for its worth. But when Apple TV not connecting to WiFi, it may make you frustrated that you can’t enjoy the device online as you like.Fortunately, there are several solutions prepared for you to try before running to the nearest repair shop personally. After each step, try to connect to Wi-Fi again.

Tip 1. Check Wi-Fi, Router Range, and Security Settings

Firstly, let’s try some simple methods to fix the Wi-Fi connection issue or not.

Check Whether Wi-Fi is Workable or Not

You can go to Settings > Network to see whether your Wi-Fi is connected or not. Click the corresponding Wi-Fi name, you can see the signal strength characterized by five dots that signify the strongest Wi-Fi signal.

If you get a password error or need to change Wi-Fi to connect, please select your current Wi-Fi network to click Forget Network, press Menu or Back Button on your remote to select Network, and click the targeted Wi-Fi network to connect. Then try to connect to Wi-Fi again.

If nothing happens, let’s check whether the Wi-Fi is working or not. Open your smartphone and connect it to the same Wi-Fi, then try to use the internet to do something. If your other devices still face trouble when connecting to the Wi-Fi, it refers to the problem that lies with the router (try to restart to fix it).

Check Router Range

When you find your Wi-Fi internet is working smoothly on your other device, checking whether your Apple TV is in the range of your router is important. As it will not get a signal if it is too far, you need to move the router closer to your Apple TV. (Don’t directly place the router on or near your Apple TV, which may cause signal issues.) Then try to connect to Wi-Fi again.

Plus, some devices may interfere with the connection between Apple TV and your Wi-Fi network. These would cause Apple TV not to connect to WiFi problems when they are nearby:

• Your Neighbor’s Network
• Separate Wireless Networks in Your Own Home
• Bluetooth
• Baby Monitors, Walkie-Talkies and Other Radios
• Microwave Oven
• Some Physical Obstacles to Wi-Fi Signals
• More factors affecting WiFi signals

Apart from all interference, try to connect to Wi-Fi again. If the problem still resists, then continue to the next solution.

Check Security Settings

The last check step is to ensure your router’s security settings that nothing is interfering with the Wi-Fi connection.

Step 1. Ensure you enter the correct password for the router.

Step 2. Make sure that the router is using the MAC Address Filtering. Then go to Settings > General > About and get your Apple TV’s MAC address, which you will add to your router’s list.

Step 3. Check if your router is set to WEP, you might want to try changing the wireless security to WPA or WPA2.

If you are still facing Apple TV won’t connect to Wi-Fi issues, then read on to the next tip.

Tip 2. Restart Apple TV, Router, and Modem

To restart Apple TV, you need to control your remote to go to Settings > General > System > Restart (Please distinguish between restart and reset, the latter means to restore your Apple TV to factory settings and erase all settings and information).

To restart the router and modem, you just need to unplug your router, and cable or DSL modem from power. Then plug them back in after waiting for about 30 seconds.

After you restart each device, try to connect your Apple TV to Wi-Fi again and see if you still need help. If the issue also exists, then read on to the next tip.

Tip 3. Use an Ethernet Cable

If all of the above methods don’t solve this connection problem, then an Ethernet cable for a Wi-Fi connection is prepared for you. Ensure you use a good quality Ethernet cable and plug it into the right input and output ports.

Tip 4. Update Apple TV and Router’s Firmware With an Ethernet Cable

Updating all your devices is also a good way because the update process will fix certain problems and bugs. If your Apple TV has an Ethernet port, try connecting your Apple TV directly to your router, or cable or DSL modem using an Ethernet cable. Let’s do it step-by-step and remember to try to connect wifi to use again after the upgrade process below.

Step 1. To update Apple TV, you need to go to Settings on Apple TV > System > Update Software. (You can also see the Automatically Update option, and if you want this you can choose this option)

Step 2. Select Download and Install to start downloading, then wait a few minutes and the status light may flash slowly during the update process.

To update the router, you need to follow the specific steps of your router’s manual to update its firmware as every router is different. But they have a similar upgrade process in general. Let’s have a try.

Step 1. Login to your router’s administrator console.

Step 2. Locate the firmware upgrade section of the administrator console.

Step 3. Download and install the router firmware.

Finally, unplug your Ethernet cable and try to join your Wi-Fi network again.

Tip 5. Contact Apple Support

If nothing is addressed, contact Apple Support and ask why won’t my Apple TV connect to WiFi. Make sure you have prepared your Apple ID and password, as well as your product’s serial number before the call is responding.

Improve Your Apple TV Experience in Seconds

If you solve this Wi-Fi problem, you can use it to enjoy exciting streaming content. At the same time, I want to share an easy-to-use virtual remote with you, so that you can have a more enjoyable experience.

The Universal Apple TV Remote App of BoostVision is designed for Android users. So you don’t need to worry about compatible features if you don’t have products from the Apple family. This multifunctional Apple TV remote app supports Apple TV HD and Apple TV 4K from 1st Gen to 3rd Gen.

How to use Universal Apple TV Remote App:

Step 1. Download and install the application from the app store on your mobile device. Then open it and allow its permissions.

Step 2. Ensure your mobile device and Apple TV are under the same wireless network. Tap the top of the virtual remote, find your Apple TV, and enter the PIN code to pair.

Step 3. After finishing the pairing process, you can use the app as a remote to control your Apple TV with more freedom.

The End

What can I do when my Apple TV won’t connect to WiFi? Generally speaking, we give 5 useful tips with simple steps to contribute to this problem. Moreover, we also offer a virtual remote to you if you have solved the wireless issue. Hoping this blog can fix your Apple TV WiFi trouble, and improve your streaming device experience with a virtual remote.

Apple TV Not Connecting to WiFi FAQ

Q: What can I do when my Apple TV won’t connect to WiFi?

Tip 1. Check Wi-Fi, Router Range, and Security Settings

Tip 2. Restart Apple TV, Router, and Modem

Tip 3. Update Apple TV and Router’s Firmware

Tip 4. Use an Ethernet Cable

Tip 5. Contact Apple Support

Q: How to forget Wi-Fi from Apple TV?

You can go to Settings > Network > choose which Wi-Fi you want to forget > select the Forget Network option.