Why Your Sony TV Can’t Connect to Wi-Fi and How to Fix It

A Sony TV not connecting to WiFi issue could stem from various sources, including network problems, settings issues, or even software glitches. Fortunately, there are several ways to resolve this problem, and with a little patience, you can get your TV back online and ready for streaming.

Why Is My Sony TV Not Connecting to WiFi

There are several potential reasons behind Sony Bravia TV not connecting to WiFi. The issue could be as simple as an incorrect Wi-Fi password or a problem with the router. Other times, it may be due to a temporary glitch in the TV software, outdated firmware, or network configuration settings. Poor signal strength, interference, or even a faulty network cable can also contribute to connectivity issues.

No matter the reason, it’s important to identify the final culprit and take appropriate action. Let’s explore these possible reasons in detail and walk through the steps to fix them.

Sony TV Won’t Connect to WiFi – 6 Solutions

When Sony TV keeps disconnecting from WiFi, there are a few things you can try to fix. From quick checks to more detailed troubleshooting, there are several steps you can take. Below are some methods that can help restore your TV connection to the WiFi network:

– 1. Check Your WiFi Network

Sometimes, the problem isn’t with your Sony TV but with your Wi-Fi network. If your connection is weak or there’s an outage, it can cause the Sony TV won’t connect to internet. To rule out network issues, follow these steps to check your Wi-Fi setup:

Step 1. Check if other devices are connected to the same WiFi network.

Start by seeing if other devices, like your smartphone, laptop, or tablet, can connect to Wi-Fi. If they’re also having trouble connecting, it’s a sign the issue might be with your internet connection or router, not your TV.

Step 2. Restart your WiFi router.

To give your connection a fresh start, power cycle the router. Simply turn it off, wait for about 30 seconds to let everything reset, and then turn it back on. This quick reset can clear up temporary glitches or network congestion that might prevent your Sony TV from connecting properly.

Step 3. Confirm the WiFi network’s SSID and password.

Double-check that you’re connecting to the correct WiFi network and entering the right password on your Sony TV. If you’ve recently updated your WiFi credentials (SSID or password), make sure to update the settings on your TV to reflect those changes.

– 2. Restart Your Sony TV

A quick restart of your Sony TV can often resolve network issues caused by temporary software glitches or settings errors. Restarting helps refresh the system and clear out any minor bugs that may interrupt the connection.

Use the remote to power off your TV. If you’re unable to power it off, you can also unplug it from the power source. Wait for about 30 seconds to 1 minute. Then turn your TV back on and try connecting to WiFi again.

– 3. Adjust the WiFi Settings

If restarting your TV didn’t fix the Sony Google TV not connecting to WiFi problem, it’s time to try forgetting the WiFi network and reconnecting. This can often resolve issues where the TV may be stuck on old or incorrect network settings.

Step 1. Navigate to the Settings > Network or Wi-Fi settings on your Sony TV. Select the WiFi network you are connected to and choose the option to Forget the network.

Step 2. Reconnect to the same WiFi network by entering the correct WiFi password. This should help resolve any conflicts in the TV’s connection settings, allowing it to reconnect successfully.

Alternatively, if the internet router has blacklisted the MAC address of your TV, you won’t be able to access the Wi-Fi connection. To check if this is the issue, follow these steps:

Step 1. Turn on your Sony TV and go to the Wi-Fi settings. On your phone, enable the mobile hotspot feature. Connect this hotspot to the TV once the mobile hotspot name appears in the list of available networks on your TV.

Step 2. If the TV successfully connects to the mobile hotspot and you can access the internet, it indicates that the router is likely blocking the TV’s MAC address.

Step 3. In this case, contact your Internet Service Provider (ISP) to request that the TV’s MAC address be unblocked so it can connect to the router’s Wi-Fi network again.

– 4. Update Sony TV Software

Outdated software or firmware can sometimes prevent your Sony TV from connecting to WiFi. If you haven’t updated your TV recently, it may be time to check for the latest firmware.

On the remote control, press Home > Apps > Help > System software update, check if updates are available for your TV, and turn the Automatic updates on. Then download and install any available updates on Sony TV.

When your Sony TV not connecting to internet, you can follow these steps to update your Sony TV:

Step 1. Prepare a USB flash drive with sufficient storage. Format the drive to FAT32.

Step 2. On your computer, go to Sony Support. Find the model of your TV (see the sticker on your TV’s back panel). Search for updates.

Step 3. Download the update to the root directory of your USB flash. Insert the flash in your TV’s USB slot and do the update, as explained above.

– 5. Refresh the DNS Settings

One of the potential reasons is the DNS settings on your TV, which might conflict with your internet router and then your Sony smart TV keeps losing internet connection. To fix this, we’ll reset the internet settings to their default configuration, which can often resolve connectivity issues.

Step 1. On the remote, press the Menu button to access Settings > Network > Network Setup > IP Settings.

Step 2. Pick DNS mode, make sure the green checkmark is on Manual, and press the OK option. Then enter 8888 and press OK.

Step 3. If the problem was with the DNS settings, you should now have internet connectivity, and you may use the Sony Smart Hub button to automatically update the television and reset old programs.

– 6. Factory Reset Your Sony TV

However, if none of the above methods can solve the Sony smart TV won’t connect to WiFi problems, you might need to hard reset your Sony TV. This process will erase all data and personalized settings, including restoring the network settings to their default configurations.

Switch on the Sony TV, go to the Settings page and tap on Storage, then click on the Factory Data Reset option on Sony TV and wait for your device to reset itself.

There are many benefits to connecting your TV to the Internet. It’s worth mentioning that you can watch various streaming apps, like Netflix, Hulu, etc., and you can connect your phone to the TV and easily control the TV with a free virtual Sony TV remote from BoostVision.

Bottom Line

If your Sony TV cannot connect to WiFi, there are several solutions you can try. Start by checking your WiFi network, restarting the TV, and reconnecting to the WiFi. If those don’t work, updating the software or factory resetting the settings may help resolve the issue. By following these troubleshooting steps, you should be able to fix the connection problem and enjoy seamless streaming on your Sony TV once again.

Sony TV Not Connecting to WiFi FAQ

Q: Why is my Sony TV not connecting to Wi-Fi?

There are many possible reasons, including network issues, incorrect settings, or outdated software. First, check if other devices are connecting to WiFi, then try restarting your TV and router. If that doesn’t work, consider updating your Sony TV, or hard resetting your television.

Q: How to reset Sony TV network settings?

Simply navigate to Settings > Network settings, select Reset Network Settings and confirm. After resetting, reconnect to your WiFi by entering your password again.