10 Troubleshooting Tips to Fix Paramount Plus Not Working

Paramount Plus is one of the top streaming services, offering a great selection of shows and movies from popular networks like CBS, BET, Comedy Central, Nickelodeon, MTV, The Smithsonian Channel, and more. But what do you do when Paramount Plus not working and your binge session is interrupted?

Fortunately, this guide will walk you through the common reasons why the app might not be working on your TV and provide simple solutions to get it back up and running smoothly.

Why Is Paramount Plus Not Working

There are several potential reasons why Paramount Plus not working on TV, including internet connectivity issues, app glitches, device compatibility problems, or outdated software on either your TV or the app itself. Fortunately, many of these issues can be resolved with a few simple troubleshooting steps you can do independently.

Paramount Plus Error Codes

Moreover, Paramount Plus provides error codes that can help pinpoint the specific issue you’re facing, allowing you to follow the appropriate troubleshooting steps of your Paramount Plus striking issues to restore the app.

Error Code	Potential Reason
3200	Playback Error
3205	General Playback Error
4201, 1200	Ad Blocker Interference
6013	Streaming Error on Mobile Devices
4200, 6040, 6100	Streaming Error for Fire TV and Android TV
1106, 6999, 3002, 3005, 6290, 6310	General Playback Errors
6300, 6330, 6320	App not starting with Fire or Android device
103	App not starting
114	App not streaming
3004	Freezing
5204, 5304	App not streaming
Content Unavailable	No content playing

How to Fix the Paramount Plus App Not Working

As a passionate fan, it’s incredibly frustrating when Paramount Plus Super Bowl not working pops up on your screen. But don’t worry—you’re not alone, and there are several effective solutions to fix the issue. Below, we’ve outlined the best troubleshooting methods to resolve Paramount Plus playback problems and get you back to watching the wonderful app in no time.

Fix 1. Restart Paramount Plus

When Paramount Plus is not working, the quickest solution is to force close the app and then restart it. To do this, navigate to your device’s application settings and select the Force Close option to close the app. After reopening Paramount Plus, attempt to stream a show or movie to determine if the issue has been resolved.

Bonus: If your remote is missing, you can install a universal remote app from BoostVision to continue controlling your TV or streaming device. After a simple pairing process, you’re allowed to tap the onscreen buttons to restart Paramount Plus.

Fix 2. Check the Internet Connection

No matter if Paramount Plus not working on Fire TV or FireStick, it’s essential to verify that your Wi-Fi or data connection is stable and performing at adequate speeds, as slow and unstable connections can result in streaming disruptions.

You can remove the obstacles between devices, move the router closer to your TV or streaming device, or reboot the router by following these steps:

Step 1. Unplug the power cord from the modem, and wait approximately a few seconds then plug it back in.

Step 2. When your router has completely restarted, open your device to check whether the Paramount + is working properly.

Fix 3. Clear the Paramount Plus Cache

Why is my Paramount Plus not working? One possible cause could be overloaded storage. In such cases, clearing the app’s cache can help resolve the issue, which will free up space and improve the app’s performance.

Access your device Settings, find the Paramount Plus app, and choose the Clear Cache option. Here we take FireStick or Fire TV as an example: you can clear cache on FireStick by navigating to Settings > Applications > Manage Installed Applications > choose an app to clear its cache > press the Rewind button to clear the cache.

Fix 4. Power Cycle the Streaming Device or TV

Sometimes, issues with an app can be related to the device itself. To resolve common glitches, including problems with Paramount Plus Live TV not working, try rebooting your streaming device or television. Restarting the device can often clear temporary errors and restore functionality.

You can simply press the Power button on the remote or TV to turn off your device and wait for a few minutes to turn it on. Alternatively, you can unplug the power cable, wait briefly, and plug it back in.

Fix 5. Check the Update for the App and TV

App’s outdated versions can also lead to performance issues. To ensure smooth streaming, verify that your Paramount Plus app is up to date. If it’s not, update the app on your device or check for software updates on your TV. Here are some specific steps for different streaming devices or televisions:

• Update Paramount Plus on Roku

Press the Home button on your Roku remote to navigate to the Home page> locate the app you want to update.Press the * button and select the Check for updates > Update option to install the latest version of the application.

To update Roku, you should move to Settings > System > System update > Check now to check whether there is an available update option. If it has, click the Update now option.

• Update Paramount Plus on FireStick or Fire TV

From the home screen, choose the Apps option and locate the app you want to update on FireStick. Press the Menu button and choose the More Info option from the right-side menu. Click the Update option if available. If there’s no update available, it means the application is the latest version.

Press the Home button on your Firestick remote and navigate to Settings > My Fire TV > About > Check for Updates. Choose the Install Update option (If the option is unavailable neither, your Firestick is up to date).

• Update Paramount Plus on Samsung TV

Press the Home button and navigate to Apps > Settings icon in the top right corner. Keep the cursor on Auto Update, then press enter to enable or disable the function. Plus, access Settings > Support > Software Update option.

Fix 6. Check Paramount Plus Subscription Status

Verify your subscription status, as an expired or incorrect subscription can cause playback issues. Log in to your Paramount Plus account online to ensure your subscription is active and your account is properly configured for uninterrupted streaming.

Fix 7. Reinstall the Paramount Plus App

Once your Paramount Plus subscription is active and all the previous solutions can’t address your striking Paramount Plus, please reset this application by installing it. Delete the Paramount Plus app from your device, wait for a few minutes, and then reinstall it to restore proper functionality.

Tip: When you encounter Paramount Plus subtitles not working, the first thing to check is whether closed captioning is enabled in the app settings. If that’s already set, the other troubleshooting steps are similar to those outlined previously and should help resolve the issue.

Fix 8. Check for the Device Compatibility or Watch on Another Device

Ensure that your smart TV or streaming device is compatible with Paramount Plus, as some older models may not support the app or its latest features. If the issue persists, try accessing Paramount Plus on a different device to determine if the problem is specific to your current device.

Fix 9. Use Paramount Plus Help Section

Why is Paramount Plus not working on my TV? You are empowered to visit the Paramount Plus Help Section, which offers troubleshooting steps for common issues and also provides device-specific solutions for platforms like Roku, Google Chrome, and Samsung TV.

Fix 10. Contact Customer Support

If the troubleshooting steps above don’t resolve the issue, it’s time to contact Paramount Plus customer support. They can assist with account-related problems, service outages, and any other technical issues surrounding Paramount Plus.

Bottom Line

Paramount Plus app not working? That’s frustrating, but before you give up on this great service, there are several steps you can take to fix the issue. Try restarting the app, checking your internet connection, clearing the app’s cache, and rebooting your streaming device or TV.

You can also update both the app and your TV, verify your Paramount Plus subscription, reinstall the app, check device compatibility, or test the app on a different device. Plus, use the Paramount Plus Help Section and contact Customer Support for help.

Paramount Plus Not Working FAQ

Q: Why is Paramount Plus not working?

There are several reasons behind Paramount Plus not working on TV: internet connectivity issues, app glitches, device compatibility problems, or outdated software on either your TV or the app itself. Fortunately, many of these issues can be resolved with a few simple troubleshooting steps you can do independently.

Q: How do I force restart the Paramount Plus app?

The specific procedures may vary depending on the different devices. But there are universal steps you can try: From the Paramount+ app home screen, select Settings > Apps > Paramount+ app> Force Stop option to relaunch the Paramount+ app and resume streaming.

Q: How to unfreeze Paramount Plus?

You can restart the Paramount Plus app, sign out of your account, and sign back in. Clear the app cache and check your internet connection.